Workflow discovery from real work
Subliminal finds the recurring workflows of your teams by recording the work as it is done. Some vendors call this task mining.
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Captures real work in real time
Subliminal securely records every action across your teams and systems allowing you to understand your entire company from the inside out.
What workflow discovery shows
Workflow discovery finds the recurring workflows of your teams from the work itself, across all the applications they use. Nobody has to describe their job in an interview or fill in a timesheet.
For each workflow, Subliminal shows the steps, the tools, the inputs, the outputs and the exceptions, including the ones that are not in your process documentation.
How Subliminal finds your workflows
A small desktop app
It runs in the background on your team’s macOS and Windows computers. At Fella Health, installation took about three minutes for each employee.
No interviews and no timesheets
Nothing is asked of employees. Your team does its usual work.
First results within three days
Transformation work can start after one week, and the readout is on day 14.
From discovery to automation
Once a workflow is mapped, Subliminal builds an automation from the way your team already does the work, tests it on real past cases it has never seen, and runs it beside your team until its answers match theirs. It goes live only when your team approves.
Fella Health used Subliminal to automate a 200-person operation in two months, with an 85% CX automation rate. Read the Fella Health story
Not employee monitoring
Subliminal analyzes how work gets done, not individual performance. Our terms forbid using it to monitor, evaluate or rank employees.
Two weeks, at no cost
First results show within three days. After the two weeks, we only take a share of the value we create.