Resolve an invoice exception
ActiveWorkflow: Accounts payableAgent ID: b37d9ce0Queued at: Aug 18, 11:27 AMStarted at: Aug 18, 11:28 AMDuration: 4m 12s
Preparing the corrected payable. Pricing and receipt discrepancies are resolved. Applying supplier credits and assembling the approval evidence.
Workflow
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Match the source documentsMatch invoice lines to purchase orders, goods receipts, and contract terms. Check for duplicates, partial deliveries, and tax mismatches.
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Resolve the discrepanciesReconcile returns and supplier credits against agreed pricing. Confirm disputed quantities with the purchasing owner and document each adjustment.
Prepare the corrected payable 1m 18sRecalculate tax, discounts, and the amount due. Update the draft payable and attach source documents with a line-by-line reconciliation.
Route approval and synchronizeApply approval thresholds and route exceptions to finance. After approval, sync the payable to the ERP and notify the supplier with an audit trail.
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